The courtesy of the staff, their sensitivity, and genuine concern for the family. Nothing could have been done to improve the firm's service to us. Everything was perfect. Our funeral director was excellent. He answered all of our questions and when I asked for video equipment, it was provided.
What a great video and what a beautiful lady our mother was!!
Bill Troup, who helped us make arrangements, was to be off on the day of my husband's service, but came to the service and supported our family. I was pleased with everything, before, during and after.
My loved one looked beautiful - natural. Nothing could have been done to improve the firm's service to us.
We were impressed with all aspects, but especially the attention to detail that John Kelly provided. He listened attentively and attended to all of our requests. The driver of the family car was also excellent and attended to our every need. We love the memorial service that Thomas McAfee provides in December and look forward to going this year.
Doing anything for me concerning the memorial service, never rushing me at any point.
The funeral director, Mr. Cox, and the entire staff were extremely knowledgeable, courteous, and helpful.